Technical Support
Your Belgian partner for Sino-African Projects
China Africa Sourcing is one of the business departments of China Euro Services(CES), which is a Belgian founded company based in China with a long experience assisting European buyers for their purchase of equipment, machinery, and building materials, initially for Europe and now for the African market. The goal is to enable you to source all your project needs in China without any problems by offering a full service from product selection to installation.
The founder Mr. Snel has been working in China for more than 20 years in import/export projects between China on one side, and Europe and Africa on the other side.
Our Services
China Africa Sourcing, as your procurement specialist in China for your African projects, offers tailor-made services to assist African buyers to manage their purchases from China, starting from products & manufacturers selection, to terms and price negotiation, factory and product inspection, and finally after-sales services, including on-site installation & commissioning, spare parts, and technical support service.
Selection of the right product & manufacturer
In this phase China Africa Sourcing works with the buyer to define the needs and specifications of the required product.
We preselect several suppliers/products, visit the factory to evaluate the supplier quality and capacity to deliver on time the right goods with correct specifications; negotiate the best price and conditions with the supplier selected on behalf of the buyer and finalize the purchase contract and proforma invoice.
Product Quality Inspection Service
During and after production we will send our technical inspector to verify the quality of the product and the respect of the specifications of the product as detailed on the purchase contract and /or Proforma invoice.
An inspection report with major and minor problems will be sent to the customer and in the function of the quality level agreed the goods will be approved or rejected for shipment in agreement with the buyer.
Logistics and Payment Service
Usually, our customer prefers to buy CIF (Cost & Insurance Freight Paid) from our company for the selected products. In this case, we collect payment from the buyer and pay the Chinese supplier in China.
This way the supplier is relieved to know he will be able to contact us in China in case of payment or communication problems. While the buyer will be ensured that no payment will be done before the goods are duly inspected and verified in the factory and approved by himself. Before the container loading, we can assist the buyer to arrange legally required pre-shipment inspection for destination country customs such as BIVAC in DRC. We will also manage the loading and shipment to ensure it is done on time and with the fastest vessel available. Our detailed loading inspection can be realized to ensure no parts are forgotten for large and complex shipments, and also to ensure the correct packaging is applied.
Installation & Technical Support
In this phase, we provide technical support for problems or questions related to the products purchased including spare parts supply, technical issues, and even assistance on site for installation of complete production line if required.
For the installation of the equipment in the destination country, we usually provides a bilingual Sino-French or Sino-English speaker who will assist with the translation and supervision of the Chinese technician sent by the factory to install a complex factory system or equipment.
Our Products
China Africa Sourcing is your procurement specialist in project of building inner decoration materials, agriculture、construction and transportation equipment of high quality with competitive price.
Decoration Materials
We assist clients to buy building materials for large real estate projects such as hotel, office or multi usage commercial building.
Agricultural Equipment
We assist clients to buy all kinds of agricultural equipment, such as agricultural processing line of corn, cassava, etc; and small farming equipment, such as tractor implements, etc.